Netherlands - free (2 business days)
Europe - free (3-5 business days)
Rest of the world - free (3-5 business days)
Shipments to Switzerland and Norway are outside the EU (exports) and apply the same terms for shipment and returns as the rest of the world.
Currently, orders cannot be exchanged online. Please use our free return service and place a new order.
Please inform us about your intention to return within 30 days after receipt of your order by sending an email to firstname.lastname@example.org
We would appreciate your reason for returning the article, as it would help us to improve our service.
Once you have received our confirmation to return your order, you can send it back. Your order will need to arrive back within 30 days of receipt. The return address is Keizersgracht 560, 3rd floor, 1017 EM Amsterdam, NL.
Returns are paid by us if an item or items are returned within 14 days of receiving. We ask that items are returned in the same condition as they were sent; clean, unwashed, unworn and with all their hangtags still intact.
Please follow the instructions on the return slip included in the package.